Your questions, answered.

Welcome to June Bug Homemade Crafts' FAQ! Here, we address common inquiries about our handcrafted tumblers, from ordering and shipping to care instructions. We're dedicated to providing unique, high-quality items and excellent service. Find the answers you need to enjoy your June Bug experience.

Common questions about June Bug Homemade Crafts

At June Bug Homemade Crafts, based in Waterloo, Iowa, we pour our passion into every handcrafted tumbler. Our mission is to share our creations with the world, ensuring quality and customer satisfaction are at the heart of everything we do. We're thrilled you're here to explore our online shop and learn more about our unique offerings.

Once I order a tumbler, how will it get to me, and how long does it usually take?

Tumblers from June Bug Homemade Crafts take roughly 5 to 10 days to be lovingly made, finalized, and shipped directly to you.

Can I request a custom-made tumbler with my own ideas or personalization?

Currently, June Bug Homemade Crafts does not offer fully custom orders. We focus on our unique handcrafted designs, which you can browse on our website.

There may be a time in the future where June Bug Homemade Crafts offers a more fully customizable option, but for the time being they do not.

What if my tumbler isn't exactly what I wanted or arrives damaged?

Customer satisfaction is important to us. If your handcrafted tumbler arrives damaged, please send an email to [june.bug.hm.craft@gmail.com] with pictures as proof of damage. We can then discuss a refund or remaking your tumbler.

Please note that at this time, we are not offering returns for tumblers that are not what you expected, only for those damaged during transit.

How should I take care of my new handcrafted tumbler to keep it looking great?

To ensure your June Bug Homemade Crafts tumbler maintains its beauty and longevity, we will always send detailed care instructions with each tumbler. Following these guidelines they will help preserve your unique piece.

Terms & Conditions

Terms & Conditions Summary

June Bug Homemade Crafts

By placing an order with June Bug Homemade Crafts, you agree to the following terms and conditions:

🧵 Handmade Items

All items are handmade with care and attention to detail. Because of this, slight variations in color, texture, or finish may occur. These natural differences are part of the charm of handmade goods and are not considered defects.

🛒 Orders & Payments

  • Payment must be completed in full before orders are processed.
  • We reserve the right to cancel or refuse any order due to pricing errors, availability issues, or suspected fraudulent activity.

⏳ Processing Time

  • Orders are processed within 5–10 business days.
  • Custom or made-to-order items may require additional processing time, which will be communicated at checkout or via email.

🚚 Shipping

  • Shipping times vary depending on location and carrier.
  • Once an order has been shipped, June Bug Homemade Crafts is not responsible for shipping delays, lost packages, or damage caused by the carrier.
  • Please ensure your shipping address is correct at checkout, as we cannot replace or refund orders sent to an incorrect address provided by the customer.

🔁 Refunds & Remakes

  • Refunds or remakes are only accepted for damaged items.
  • To be eligible, you must contact us within 30 days of delivery and provide clear photos of the damage.
  • Approved refunds or remakes will be handled on a case-by-case basis.

🎨 Custom Orders

  • Custom orders are final sale and cannot be returned or exchanged.
  • Once production has begun, changes or cancellations may not be possible.

📸 Photos & Content

  • All product photos, designs, and content are the property of June Bug Homemade Crafts and may not be copied, reproduced, or used without written permission.

⚠️ Product Care & Use

  • Please follow all provided care instructions. June Bug Homemade Crafts is not responsible for damage caused by improper use or care.

📩 Contact Us

  • If you have questions or concerns, feel free to reach out:
    📧     june.bug.hm.crafts@gmail.com

We truly appreciate your support of handmade and small business—thank you for shopping with June Bug Homemade Crafts!

Still have questions?

We hope this FAQ has provided clarity on our processes and products. June Bug Homemade Crafts is committed to bringing beautiful, handcrafted items to your home. If you didn't find what you were looking for, or if you're ready to explore our collection, click the button below!