Refund Policy

June Bug Homemade Crafts

At June Bug Homemade Crafts, every item is handmade with care. Due to the nature of handmade products, we have the following refund policy in place:

🌼 Refunds & Remakes

• Refunds or remakes are only accepted for items that arrive damaged.
• To be eligible, you must contact us within 30 days of delivery.
• Clear photos of the damage are required for review.

Once approved, we will offer either:

• A refund, or
• A replacement/remake, depending on the situation and item availability.

🚫 Non-Refundable Items

• We do not accept refunds, returns, or exchanges for:

• Items damaged due to misuse or improper care
• Orders with incorrect shipping information provided by the customer
• Custom or personalized orders
• Normal variations in handmade items (color, texture, or finish)

🚚 Shipping Issues

• We are not responsible for shipping delays, lost packages, or damage caused by the shipping carrier.
• If an issue occurs during shipping, please contact the carrier directly, but feel free to reach out to us—we’re happy to help where we can.

📩 How to Request a Refund

To request a refund or remake, email us at:
📧 june.bug.hm.crafts@gmail.com
Please include your order number and photos of the damaged item.

Thank you for understanding and for supporting handmade and small business—it truly means everything to us 🐞💛